Safety Center

Policies, tools, and resources to keep our community safe.

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Get help quickly

  • Report content or behavior: use in‑app report buttons where available, or contact us via the Help Center.
  • Contact support: write to soporte@subidos.com with details (links, screenshots, dates).
  • Urgent legal issues: see our Legal Notice for official contact information.

Policies

Terms of Use

Your responsibilities and acceptable use rules.

Privacy Policy

How we collect, use, and protect data.

Cookies Policy

Learn what cookies we use and why.

Accessibility

Our commitment to inclusive experiences.

Safety tips

Keep your account secure: use a strong, unique password and enable device security. Never share sensitive information in public posts or messages.

  • Creators: set clear community rules; moderate comments and DMs.
  • Supporters: avoid sharing payment details outside official flows.
  • Everyone: report harassment, impersonation, or suspicious activity.

See also our blog post on security best practices: Consejos de seguridad.

Reporting and enforcement

  1. Submit a report in‑app or via the Help Center with as much detail as possible.
  2. Our team reviews the report against our policies and local laws.
  3. We may request more information to complete the review.
  4. When a violation is confirmed, we take action: content removal, account restrictions, or suspension.

Repeated or severe violations may lead to permanent account removal.

Contact

If you have questions about safety or want to appeal an action, contact us at soporte@subidos.com.