Research at Rioom

We study the creator economy to build a simpler, safer platform for creators and their communities.

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Our research blends qualitative interviews with privacy‑respecting product telemetry and A/B experiments. We share findings with the community and turn them into product improvements.

Focus areas

  • Onboarding & trust: reducing friction while keeping accounts safe.
  • Monetization: pricing, memberships, and local payment UX.
  • Content: creation workflows, galleries, and moderation tools.
  • Community: messaging, notifications, and supporter engagement.
  • AI & automation: safely applying AI to assist creators, personalize experiences, and streamline operations.

Methods

  • User interviews

    30–60 minute sessions with creators and supporters across LATAM.

  • Surveys

    Short pulses to validate hypotheses and prioritize roadmaps.

  • Product telemetry

    Opt‑in metrics and funnels to spot friction. No dark patterns.

  • Experiments

    Ethical A/B tests with clear success criteria and guardrails.

AI at Rioom

Capabilities

We explore classification, summarization, translation, and recommendation to help creators work faster and supporters discover relevant content.

  • Content enrichment: titles, tags, link previews, and alt text.
  • Safety signals: language and media heuristics for moderation workflows.
  • Discovery: Explore page ranking inputs and topic clustering.

Deployed agents

We run purpose‑built agents to automate routine tasks and improve reliability.

  • Content & safety assistants for metadata and basic policy checks.
  • Support helpers for routing and summarizing conversations.
  • Internal ops agents for schema diffs and DevOps guardrails.

Responsible AI

We follow a privacy‑first approach: measured data collection, strict access controls, human oversight, and opt‑out mechanisms where applicable. Models are evaluated for bias and safety with clear rollback plans.

Read our notes

Selected posts and findings from the team.

Join the team

Help us study and build for creators.

Participate

Interested in research sessions? We occasionally invite creators and supporters for feedback. If you’d like to participate, reach out via our contact form or social channels.